Actually, Wendy, I don’t want to be your pen pal

Some of you may remember that I have a bit of an adversarial relationship with Wendy’s. Well, despite lodging formal complaints and getting absolutely no response from anyone (I mean, seriously, I know Dave Thomas died 6 years ago, but is that when customer service died too?), I received a “WendyMail” today.

Thanks, but no thanks, Wendy.  The last time you sent me a coupon, I couldn’t even open it on my computer.  Also, I haven’t eaten at your establishment in 5 years, but from what I remember, your Frosties were subpar.

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1 Comment

Filed under Bad Site Experiences, Customer Service Issues, Dysfunction Junction, Emails I shouldn't have received, Error Prone, Gross, Marketing, Uncategorized, Wendy's

One response to “Actually, Wendy, I don’t want to be your pen pal

  1. I enjoy Wendy’s food, but I’ve had issues w/ their customer service, too — mainly that, like yourself, no one ever contacted me back. Plus, I can’t get over the fact that they discontinued their honey sauce for the Crispy Chicken Nuggets.

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